In today’s fast-paced digital world, every business relies on secure, efficient, and reliable technology. At Broadway SecureTech, we deliver fully managed IT services and advanced cybersecurity built for modern UK businesses combining AI-powered monitoring, cloud-managed security, and expert engineering support.
Whether you operate a care home, retail shop, office, school, or multi-site organisation, our mission is simple:
keep your systems fast, secure, and always online.
From intelligent patching and backup verification to threat protection and business-wide IT management, our services are designed to prevent issues before they impact your operations. With nationwide coverage, no long-term contracts, and transparent per-device pricing, we act as your outsourced IT department managing your devices, protecting your data, and keeping your business running smoothly every day.
Whether your business needs day-to-day IT support or complete cybersecurity management, Broadway SecureTech delivers reliable, scalable, and cost-effective IT protection in an ever-evolving threat landscape.
Key Features of Our Managed IT & Cybersecurity Services
Future-Ready IT Management for UK SMEs.
Advanced Cybersecurity & Threat Protection
AI-Powered Monitoring & Predictive Maintenance
Cloud Backup Verification & Business Continuity
Nationwide Support with No Long-Term Contracts
Expert IT Support & Device Management
Full Compliance & Best-Practice IT Management
Advanced Cybersecurity & Threat Protection
Protect your business with enterprise-grade security powered by Bitdefender Gravity Zone (included in Secure & Premium Care). This provides multi-layered defence against viruses, ransomware, phishing, and advanced cyber threats.
- Real-time threat detection
- Ransomware protection
- Web filtering
- Security hardening
- MFA setup
- SPF, DKIM & DMARC configuration
- Quarterly security summaries (Secure & Premium)
Cyberattacks are increasing rapidly. Our layered security approach keeps your business GDPR-compliant and protects sensitive data, staff accounts, and client trust.
AI-Powered Monitoring & Predictive Maintenance
Our intelligent RMM platform monitors your devices 24/7, automatically detects performance issues, and applies self-healing fixes reducing downtime and extending the life of your hardware.
- 24/7 real-time device monitoring
- AI-driven anomaly detection
- Automated self-healing actions
- Reduced downtime
- Smart alerts & notifications
- Resource usage optimization
AI-driven automation helps prevent disruptions before they occur, keeping your business efficient, secure, and always online.
Cloud Backup Verification & Business Continuity
We verify your backup status across Microsoft 365 OneDrive/SharePoint or your preferred cloud solution (Secure & Premium Care).
- Automated cloud backups
- Continuous backup verification
- Failover & disaster recovery workflows
- Point-in-time recovery
- Encrypted data transfer & storage
- Backup health reporting
Even if a device fails, your business-critical files remain recoverable reducing downtime and preventing data loss.
Nationwide Support with No Long-Term Contracts
We provide remote and on-site IT support anywhere in the UK, backed by clear SLAs, per-device pricing, and flexible plans designed for growing businesses.
- Nationwide coverage
- No long-term commitments
- FFast onboarding
- Easy cancellation
- Dedicated support team
- Remote and on-site assistance
Get reliable, professional IT management without being locked into restrictive contracts. Your IT scales as your business grows.
Expert IT Support & Device Management
From day-to-day troubleshooting to cloud application support, we manage your entire IT environment with clarity and professionalism.
- Unlimited remote support (all plans)
- User & device management
- Microsoft 365 support
- User devices & patch management
- Monthly health reports (all plans)
- Network & Wi-Fi management (Premium)
- Dark web monitoring (Premium)
- Phishing awareness training (Premium)
We protect your business with automated, verified cloud backups and quick recovery options to ensure uninterrupted operations. With secure, geo-redundant storage and routine restore testing, your data stays safe, resilient, and always ready when you need it.
Full Compliance & Best-Practice IT Management
We follow industry-standard processes and UK GDPR requirements across all tools and platforms, including TeamViewer, Bitdefender Gravity Zone, and Microsoft 365.
- Automated compliance monitoring
- Policy enforcement
- Comprehensive audit trails
- Regular security assessments
- Standardized IT processes
- Automated patching & updates
We ensure your IT environment stays fully compliant with industry standards through automated monitoring, policy enforcement, and security best practices. With continuous assessments, automated patching, and centralized documentation, your systems remain secure, consistent, and always audit-ready..
Frequently asked questions
No. All plans are monthly and flexible, with no long-term commitments.
We support Windows PCs, laptops, tablets, business Wi-Fi equipment, printers, and VoIP handsets. Premium Care includes full network management.
Yes — Secure Care and Premium Care include Bitdefender GravityZone Business Security for advanced protection.
Yes.
- Essential: £95/visit
- Secure: 1 visit per quarter
- Premium: 1 visit per month
Extra visits for Secure/Premium: £75.
Response times:
- Essential: within 4 hours
- Secure: within 2 hours
- Premium: within 1 hour